Refund Policy

Once you have notified us that you are cancelling your contract as under the terms of our sales, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT you have taken reasonable care of the goods while in your possession. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. For clarity refunds can be instigated up to 14 days after the receipt of goods by making contact with Torch Trust either by email or telephone.